Brookside Awards

Brookside Inn has earned the coveted, Medicare 5-Star Quality Rating on a consistent basis since 2011. We are also proud to have achieved a 97.2% customer satisfaction rating from the annual external survey conducted by Pinnacle in 2018, meaning 97.2% of Brookside Inn residents and/or families have been satisfied with our post-acute recovery care and would recommend us to others.

2019 Recognitions and Awards

                           

2019 – Pinnacle Customer Experience Awards, Pinnacle Quality Insight
For the following areas:
Overall Satisfaction
Nursing Care
Individual Needs
Communication from Facility
Response to Problems
Dignity and Respect
Recommend to Others
Overall Customer Experience


2018 Recognitions and Awards

Award from Pinnacle

Pinnacle Overall Quality Award 2018  2018 Pinnacle Nursing Care Award

2018 – Silver Award WinnerAmerican Health Care Association – We were one of 2 buildings in Colorado awarded with a Silver Award!

2018 – 5 Star Quality Rating, Centers for Medicare and Medicaid Services (CMS)

2018 – Zero Deficiencies, State Survey

2018 – Pinnacle Customer Experience Award, Pinnacle Quality Insight
For the following areas:
Overall Satisfaction
Nursing Care

2018 – Best Nursing Homes, US News & World Report


2017 Recognitions and Awards

2017 – 5 Star Quality Rating, Centers for Medicare and Medicaid Services (CMS)

2017 – Zero Deficiencies, State Survey

2017 – Best Nursing Homes, US News & World Report

2017 – Pinnacle Customer Experience AwardPinnacle Quality Insight
For the following areas:
Overall Satisfaction
Nursing Care
Response to Problems
Dignity and Respect
Recommend to Others
Admission Process
Combined Average


2016 Recognitions and Awards

2016 – Best Nursing Homes, US News & World Report

2016 – 5 Star Quality RatingCenters for Medicare and Medicaid Services (CMS)

2016 – Pinnacle Customer Experience AwardPinnacle Quality Insight
For the following areas:
Nursing Care
Overall Satisfaction
Individual Needs
Response to Problems
Recommend to Others
Combined Average


2015 Recognitions and Awards

2015 – 5 Star Quality Rating, Centers for Medicare and Medicaid Services (CMS)

2015 – 100 Best Nursing HomesUS News & World Report


2014 Recognitions and Awards

2014 – 5 Star Quality RatingCenters for Medicare and Medicaid Services (CMS)

2014 – Bronze Commitment to Quality AwardAmerican Healthcare Association

2014 – Best Skilled Nursing FacilityDouglas County Living


2013 Recognitions and Awards

2013 – 5 Star Quality RatingCenters for Medicare and Medicaid Services (CMS)


2012 Recognitions and Awards

2012 – 5 Star Quality RatingCenters for Medicare and Medicaid Services (CMS)


2011 Recognitions and Awards

2011 – 5 Star Quality RatingCenters for Medicare and Medicaid Services (CMS)